Where do you deliver to?
We only deliver to the UK at the moment. But if you live elsewhere and you’re interested in our fragrances, let us know.
Do I have to pay for postage?
Nope, postage is free.
How quickly will I get my order?
We’ll send your order out at soon as possible using Royal Mail 1st Class. If it hasn’t arrived after 15 working days, let us know.
Can I get a refund or replacement?
We can offer you a refund or a replacement in the following circumstances:
- You’ve received the wrong product
- The product you received is damaged or defective (in this case, we may ask to see photographic proof)
- The product hasn’t arrived within 15 working days
Let us know if you’d like a refund or replacement.
Do I have to pay for the postage if I’m returning my fragrance?
No, we’ll cover that cost as long as you’ve emailed us first and we’ve agreed to a refund or replacement.
